Privacy Policy
Last updated: October 2026
At One PolyClinic, we respect your privacy and are committed to protecting the personal and health information you share with us. This policy explains what we collect, how we use it, and the choices you have.
Information we collect
When you contact us, book an appointment or subscribe to updates, we may collect your name, phone number, email address and any details you choose to provide about your health enquiry. During a visit, our clinical team records the medical information needed to care for you.
How we use your information
- To respond to your enquiries and schedule appointments
- To provide medical care and maintain your health records
- To contact you about your appointments or care
- To improve our services and, only with your consent, send you health updates
Keeping your information safe
We treat your health information as confidential and share it only with the clinicians involved in your care, or where required by law. We take reasonable measures to protect your data against unauthorised access.
Your choices
You can ask us to access, correct or delete your personal information, and you can opt out of non-essential messages at any time. To make a request, please contact us using the details below.
Contact us
One PolyClinic
Building 3 Block A Chaudhry Road, Defence Rd, Block B KCHS, Lahore, 54700, Pakistan
Phone: +92 337 561 1611
Email: info@onepolyclinic.pk